{"id":10,"date":"2007-09-15T15:39:05","date_gmt":"2007-09-15T14:39:05","guid":{"rendered":"http:\/\/67bricks.com\/blog\/2007\/09\/15\/why-wikipedia-is-a-bad-example-of-knowledge-management\/"},"modified":"2021-12-16T11:01:14","modified_gmt":"2021-12-16T11:01:14","slug":"why-wikipedia-is-a-bad-example-of-knowledge-management","status":"publish","type":"post","link":"https:\/\/blog.67bricks.com\/?p=10","title":{"rendered":"Why Wikipedia is a bad example of knowledge management"},"content":{"rendered":"<p>Nowadays, most peoples first contact with a wiki is through Wikipedia. Wikipedia is a great resource, but I think it&#8217;s a bad example of using a wiki for knowledge management. The limitation of Wikipedia is that it aims to be purely a repository of existing knowledge. Wikipedia policies require that content on the site is written from a <a href=\"http:\/\/en.wikipedia.org\/wiki\/Wikipedia:Neutral_point_of_view\">neutral point of view<\/a>, is <a href=\"http:\/\/en.wikipedia.org\/wiki\/Wikipedia:Verifiability\">verifiable<\/a> and contains <a href=\"http:\/\/en.wikipedia.org\/wiki\/Wikipedia:No_original_research\">no original research<\/a>: even going so far as to <a href=\"http:\/\/en.wikipedia.org\/wiki\/WP:SYN#Synthesis_of_published_material_serving_to_advance_a_position\">ban synthesis of other sources<\/a>. Although reasonable in an encyclopaedia, these restrictions give the wrong idea about how wikis can be used for knowledge management. They encourage the idea that wikis are for <strong>knowledge capture<\/strong>, rather than knowledge creation, and that their main purpose is to produce a good knowledge store.<\/p>\n<p>This bias extends to commercial wiki vendors, too. Wiki vendor MindTouch describes their wiki as making &#8220;knowledge easier to capture, find and consume&#8221; (thanks to <a href=\"http:\/\/www.zoliblog.com\/2007\/1\/18\/wikis-are-not-knowledge-management-tools\/\">Zoli&#8217;s Blog<\/a> for the link), and Atlassian describe their wiki Confluence as &#8220;<a href=\"http:\/\/blogs.atlassian.com\/news\/2004\/12\/confluence_13_r.html\">lowering the barriers to knowledge capture<\/a>&#8220;.<\/p>\n<p>However, there are other wikis than Wikipedia, and the original Wiki was designed for <strong>knowledge creation<\/strong>. The <a href=\"http:\/\/c2.com\/cgi\/wiki?WelcomeVisitors\">Portland Pattern Repository<\/a> (also called the WikiWiki, or Ward&#8217;s Wiki) was the first Wiki, created by Ward Cunningham in 1995. Although technically simple, the Wiki&#8217;s brilliance was in its design: It facilitated asynchronous conversations between distributed contributors, enabling a dialogue across time and space. At its best, these conversations led to new insights, that were then <a href=\"http:\/\/c2.com\/cgi\/wiki?DissertationOverDiscourse\">formalised into documents<\/a>.<\/p>\n<p>The WikiWiki was originally focused around <a href=\"http:\/\/en.wikipedia.org\/wiki\/Pattern_language\">design patterns<\/a>, but by the time I first encountered it in 1997, it was starting to be focussed around <a href=\"http:\/\/c2.com\/cgi\/wiki?ExtremeProgrammingRoadmap\">Extreme Programming<\/a>, and since then has drifted into other topics without a clear focus. Some of the most interesting pages on it are the longest established ones: I particularly like <a href=\"http:\/\/c2.com\/cgi\/wiki?CategoryPattern\">the patterns pages<\/a>, and the <a href=\"http:\/\/c2.com\/cgi\/wiki?CategoryProtoPattern\">proto patterns<\/a>.<\/p>\n<p>At 67 Bricks, we&#8217;re using <a href=\"http:\/\/meta.wikimedia.org\/wiki\/Semantic_MediaWiki\">Semantic MediaWiki<\/a> to help us create new knowledge, as well as to store our existing knowledge. I&#8217;ll write more about it in a future blog entry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nowadays, most peoples first contact with a wiki is through Wikipedia. Wikipedia is a great resource, but I think it&#8217;s a bad example of using a wiki for knowledge management. The limitation of Wikipedia is that it aims to be purely a repository of existing knowledge. Wikipedia policies require that content on the site is &hellip; <a href=\"https:\/\/blog.67bricks.com\/?p=10\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Why Wikipedia is a bad example of knowledge management&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=\/wp\/v2\/posts\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":1,"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=\/wp\/v2\/posts\/10\/revisions"}],"predecessor-version":[{"id":319,"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=\/wp\/v2\/posts\/10\/revisions\/319"}],"wp:attachment":[{"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.67bricks.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}